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Maritime consortium launch Crewcare app to improveseafarer well-being

Marking a significant step forward in seafarer welfare, a group of established maritime entities have joined forces to build a digital platform aimed at improving the emotional well-being of the world’s 1.7 million seafarers.

TheSafebridgeCrewCareapp – jointly developed by volunteer group Container Shipping Supporting Seafarers (CSSS), maritime EdTech company Safebridge, data analytics company Motion Ventures, and the Universities of Manchester and Plymouth – encourages seafarers to open up about their feelings and thoughts to mitigate the risk of depression and suicide.

In 2017, the UK P&I Club revealed that suicide was the top cause of seafarers’ deaths, accounting for 15% of all fatalities at sea.

Prof. Capt. Ralph Becker-Heins, CEO, Safebridge, said:

“Safebridgerecognises seafarers as the global maritime industry’s beating heart, without whom international trade would grind to a halt. Whether it is with our #BeSafe campaign, our series of interviews giving seafarers a louder voice, or now with the CrewCare app, we continue to support our seafarers. This latest solution is the next logical step towards a future where every single seafarer is able to more closely interact with those ashore, taking greater care of his or her well-being.”

The app incorporates a professionally qualified questionnaire based on techniques medical practitioners use to make decisions when presented with a patient’s symptoms. An algorithm rates the multi-choice answers given to rate the mood of the seafarer from 1 (low risk) to 10.If a user scores 9 or 10, then that person is identified, and actions can be taken by the ship management company to mobilise appropriately qualified personnel in support of the individual.

Philip Eastell, CSSS founder and the driving force behind the CrewCare initiative, said: “Where concern exists there is now an opportunity for seafarers to get help. The app is a very low-key diagnostics tool set up to ensure that those seafarers struggling to cope receive the care they need.”

The appcombines features and functionalities derived from Motion Ventures and Safebridge platforms to offer a single central point for assessing, monitoring, and responding to seafarers' health and well-being needs.It also features an integrated communications function and affords access to the 24h International Seafarers’ Welfare and Assistance Network (ISWAN) helpline SeafarerHelp.



PHOTO CAPTION: The CrewCare App provides a real-time connection between crew managers and their seafarers, enabling the appropriate level of support

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